FAQs

Prices
Club Ladykiller is a worldwide online store. All prices displayed are in US dollars. You don't pay a single cent in tax. This means that our prices are far better than those you'll find at the mall. 

Insured Shipping
Club Ladykiller is committed to getting your orders to your doorstep at the lowest cost, while working only with trusted global shipping companies and logistics partners. We deliver your orders to any legal and valid address in the world, with no shipping fees. If your item gets lost or damaged in the mail, we will send you a replacement, because buyer satisfaction is a cornerstone of our company.

When will you ship my orders?
All your orders are subject to a handling period before they are dispatched. 99% of orders leave our warehouses within 24 hours of payment. We will notify you by email when your items have been shipped.

When will I receive my orders?
Please allow up to 3 to 6 weeks delivery time. Because we have negotiated extremely low shipping rates with our partners, we are able to pass on the savings to you, ie you pay nothing. Everybody wins.

Will my items be sent in one package?
For logistics purposes, items in the same order will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. We have not left out items negligently, they're just arriving separately.

I am unhappy with my order. How do I apply for a refund or replacement?
It generally takes between 3 to 6 weeks on average for our customers to receive their order, depending on city and country. If you are unhappy with your item, please contact us and we will provide you with the address of our returns and refunds collection center, so that we can evaluate your situation and process the refund for you if it is fair.